| Terms
and Conditions
Making a
Purchase
Simply click on any item using either the
menu buttons on the left to navigate to the
desired category of select from the featured
gifts page. You
then need to
click on the "add to cart" button and then
select your method of shipping.
We accept
Credit Card/Debit Card payments via Secure
Trading or PAYPAL. We will ONLY despatch
goods to the cardholders address unless you
are Verified by Visa or Securecode by
Mastercard. “Secure Trading” or “Paypal – IT
Magic Ltd” will appear on your bank/credit
card statement. Unfortunately we currently
do not accept American Express.
Back Orders.
If the
item you ordered is out of stock it will be
placed on back order, you will be notified
by email and given the option to cancel the
order should you not wish to wait for the
item.
Tax Charge
All items
shown are inclusive of VAT @ 17.5%.
Shipping and
Handling.
All
orders are charged at £2.95 and will be
dispatched via royal mail.
Delivery Schedule
We endeavour to dispatch all orders within 3
working days of receipt. If for any reason
we cannot dispatch goods within 7 working
days, we will inform you by e-mail. Should
this be un-acceptable, the order can be
cancelled. A full refund will be made on any
payment sent / received.
Returns
To ensure our
customers receive their goods in perfect
condition, all goods are carefully checked
and packed before despatch. Should the goods
you have ordered be unsuitable they may be
returned to us within 7 days from receipt
for exchange or refund (less our outgoing
postage costs) providing you have informed
us prior to returning the goods.
Goods returned
must be:
·
Unused and carry all labels
and tags intact.
· In
any original packaging (this refers to any
boxes or wrapping from the brand or
manufacturer and not to the wrapping
materials used by us to send your goods).
· Be
accompanied by the receipt of purchase (we
recommend you keep a copy of this receipt).
We will process your return after the goods
are received by us and make the refund to
the purchaser’s credit card or debit card
(within 30 days).
· The
costs of postage or delivery for returns of
this type are the customer's responsibility
and the cost of return postage cannot be
included in the refund. Please ensure the
goods are suitably and adequately wrapped in
appropriate packaging for returning to us
(e.g. wrapping paper, bubble wrap, etc.)
·
If goods were received by you
damaged or poor quality, we will refund
carriage
· We
must be informed within 48 hours if goods
were received damaged. All parcels should be
signed for 'unchecked',
Privacy Statement
Personal Data collected on this site is used
for the delivery of your goods and to let
you know of any special offers we may have
but will
not
be passed on to any third parties. By
supplying us with your details, you are
consenting to us using your details in the
ways described above
Security
Your credit/debit card
details will be secure when transmitted via
our website. The details that you give us
are encrypted and sent across a secure
connection. To ensure this security a
padlock or key symbol will appear in the
bottom of your browser when you are in the
checkout area of the site.
Product Images and
Descriptions
Whilst every effort is made to ensure the
product images, colour representations and
descriptions on our site are a fair
representation of the actual products and
colours, there may be variations in photos
and colours from the products due to changes
made by manufacturers, design and style
changes, the inclusion or deletion of
features, colour differences and other
changes which we cannot be held responsible
for. Also the settings of computer monitors,
over which we have no input or control, can
cause a visual difference in the way images
and colours are shown. We cannot be held
responsible for any perceived difference
between the images and colours shown and the
actual products.
We also reserve the right to
amend, change, or delete products listed on
our site, and the way product images and
colours are shown.
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